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SUBSEE
OCEAN INTELLIGENCE

Terms of Service

Effective: 1 July 2026  •  Version 1.0  •  Subsee Ltd

01Definitions

  • Account — the account registered by or on behalf of Subscriber to access the Services.
  • End User — an individual authorised by Subscriber to use the Services under Subscriber’s Account.
  • Subscriber Data — all data submitted to or processed through the Services by Subscriber or End Users.
  • Service Plan — the subscription tier (including any free trial) selected by Subscriber.
  • Confidential Information — non-public information disclosed by either party that is marked confidential or would reasonably be understood to be confidential. Subscriber Data is Confidential Information.

02The Services

2.1 Access

Subject to these Terms and payment of applicable fees, Subsee grants Subscriber a non-exclusive, non-transferable right to access and use the Services during the subscription term, solely for Subscriber’s internal purposes.

2.2 Acceptable Use

You agree not to:

  • Resell, sublicense, or otherwise make the Services available to third parties (other than authorised End Users)
  • Attempt to reverse-engineer, decompile, or extract source code from the Services
  • Upload or transmit malicious code, viruses, or harmful data
  • Use the Services in any unlawful manner or in violation of any applicable laws
  • Interfere with the integrity or performance of the Services or attempt to gain unauthorised access to related systems
  • Use the Services to process data in a way that infringes third-party intellectual property or privacy rights

2.3 Accounts and Security

You are responsible for maintaining the confidentiality of login credentials and for all activity under your Account. You must notify us promptly at info@subseeai.com of any suspected unauthorised access.

2.4 Service Availability

Subsee will use commercially reasonable efforts to maintain availability of the Services. We may temporarily suspend access for planned maintenance (with reasonable prior notice) or for emergency security or operational reasons. We are not liable for outages caused by events outside our reasonable control.

03Subscriber Data and Privacy

3.1 Ownership

You retain all rights to Subscriber Data. You grant Subsee a limited licence to process Subscriber Data solely to provide and improve the Services as described in these Terms and our Privacy Policy.

3.2 Security

Subsee will maintain commercially reasonable administrative, physical, and technical safeguards to protect Subscriber Data, including encryption in transit (TLS) and access controls.

3.3 Confidentiality

Both parties agree to protect the other’s Confidential Information using at least the same care as they use to protect their own, and not less than reasonable care. Subsee will not sell Subscriber Data or use it for any purpose other than providing the Services.

3.4 Privacy Policy

Subsee’s collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

3.5 Data Processing Agreement

Where Subscriber is subject to GDPR, UK GDPR, or equivalent data protection laws, a Data Processing Agreement (DPA) is available at subseeai.com/dpa. Execution of the DPA is required where Subsee processes personal data on Subscriber’s behalf.

04Intellectual Property

Subsee retains all rights, title, and interest in the Services and all related intellectual property, including software, content, trademarks, and know-how. These Terms do not transfer any ownership rights to Subscriber.

Subsee may use suggestions, feedback, or enhancement requests provided by Subscriber or End Users to improve the Services on a royalty-free, perpetual basis.

05Fees and Payment

Fees are set out in the applicable Service Plan or order form. Unless otherwise stated:

  • Fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as expressly stated or required by applicable law
  • Subsee may update pricing with 30 days’ written notice; continued use after the effective date constitutes acceptance
  • Overdue amounts may accrue interest at 2% per month (or the maximum permitted by law, whichever is lower)

06Term and Termination

6.1 Term

These Terms begin when you first access the Services and continue until your subscription is terminated.

6.2 Termination by Subscriber

You may cancel your subscription at any time through your Account settings or by contacting info@subseeai.com. Cancellation takes effect at the end of the current billing period.

6.3 Termination by Subsee

Subsee may terminate or suspend your Account immediately if you materially breach these Terms and fail to remedy the breach within 14 days of written notice, or if required by law. Subsee may terminate the Services with 30 days’ notice without cause.

6.4 Effect of Termination

Upon termination, your right to access the Services ceases. We will retain Subscriber Data for 30 days following termination to allow export, after which it will be securely deleted. Sections 3.3, 4, 7, 8, and 9 survive termination.

07Third-Party Services

The Services may integrate with or link to third-party platforms. Subsee is not responsible for the practices, availability, or content of those services. Your use of third-party services is governed by their own terms and privacy policies.

08Warranties and Disclaimers

Subsee warrants that: (a) it will provide the Services with reasonable skill and care; and (b) the Services will not knowingly infringe third-party intellectual property rights.

EXCEPT AS EXPRESSLY STATED, THE SERVICES ARE PROVIDED “AS IS”. TO THE EXTENT PERMITTED BY LAW, SUBSEE DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE AND UNINTERRUPTED OR ERROR-FREE OPERATION.

09Limitation of Liability

To the maximum extent permitted by applicable law:

  • Neither party will be liable for indirect, incidental, consequential, or punitive damages arising out of or related to these Terms or the Services
  • Subsee’s total aggregate liability to Subscriber in any 12-month period shall not exceed the fees paid by Subscriber to Subsee in that period

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law (including Jersey or UK consumer protection law).

10Indemnification

Subscriber will indemnify and hold Subsee harmless against any claim brought by a third party arising from: (a) Subscriber’s or End Users’ use of the Services in breach of these Terms; or (b) Subscriber Data infringing any third-party rights. Subsee will promptly notify Subscriber of any such claim.

11Export Compliance

The Services may be subject to export control and economic sanctions laws, including those of Jersey, the United Kingdom, and the European Union. Subscriber agrees to comply with all applicable export laws and not to use the Services in violation of any sanctions or embargo.

12General

12.1 Governing Law and Jurisdiction

These Terms are governed by the laws of Jersey, Channel Islands. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the Royal Court of Jersey, except where applicable consumer protection law requires otherwise.

12.2 Amendments

Subsee may amend these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before they take effect. Continued use of the Services after the effective date constitutes acceptance.

12.3 Assignment

Subscriber may not assign these Terms without Subsee’s prior written consent. Subsee may assign these Terms in connection with a merger, acquisition, or sale of substantially all assets, provided the assignee agrees to be bound by these Terms.

12.4 Entire Agreement

These Terms (together with any applicable order form and DPA) constitute the entire agreement between the parties regarding the Services and supersede all prior agreements on the same subject matter.

12.5 Severability and Waiver

If any provision is held unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will continue in full force. Failure to enforce any provision is not a waiver.

12.6 Independent Contractors

The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, or employment relationship.

12.7 Notices

Notices from Subsee to Subscriber will be sent to the email address associated with your Account. Notices to Subsee must be sent to info@subseeai.com .

13Contact

Subsee Ltd, Jersey, Channel Islands

Email: info@subseeai.com 

Website: subsee.ai

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